Your Most Powerful Negotiation Tool: The Illusion of Control | FBI Negotiator Chris Voss | Big Think

Your Most Powerful Negotiation Tool: The Illusion of Control New videos DAILY: Join Big Think Edge for exclusive video lessons from top thinkers and doers: ---------------------------------------------------------------------------------- Negotiating is hard, and it’s even harder when there is something you really want. The stakes are higher, and you may not know how to get the upper hand. Negotiating takes skill, it’s something that a person needs to hone over time through practice, so they can carefully judge when to swoop in for a win and when to hold back. It’s a delicate, instinctual art. But it can definitely be learned. ---------------------------------------------------------------------------------- CHRIS VOSS: Chris Voss is the Founder and CEO of the Black Swan Group Ltd. He has used his many years of experience in international crisis and high stakes negotiations to develop a unique program and team that applies these glo