Security Through Transparency: Scaling Your Customer Trust Program

Scaling a Customer Trust Program in a growing company and with few resources is challenging. By introducing more transparency, limited efforts can lead to increased security assurance, a stronger reputation and faster sales cycles. Why? Because with transparency, you only do it once. You can then share the best of your security program with all of your stakeholders. With simple initiatives such as a public-facing wiki, bundling up your security documents and starting a security Q&A database, your Customer Trust program will scale as fast as the sales pipeline. The legacy approach of answering security questionnaires and sending out SOC 2 reports will be on its way out. The Customer Trust programs will have to be transparent to keep up with their company’s growth. By: Ayoub Fandi Full Abstract and Presentation Materials: #security-through-transparency-scaling-your-customer-trust-program-34221