Managing to Your SLO Amidst Chaos • Liz Fong-Jones • YOW! 2022
This presentation was recorded at YOW! 2022. #GOTOcon #YOW
Liz Fong-Jones - Field CTO at @lizthegrey
RESOURCES
ABSTRACT
Setting a Service Level Objective for your service is only the start of your quantified reliability journey. What do you do when you’ve had a few too many incidents and blown your error budget?
Or had a pile of near-misses that burned the team out even though the user-facing SLO wasn’t violated?
What if the incident trigger was the infrastructure refactoring meant to improve, not harm, reliability & maintainability?
In this talk, you’ll learn how the team at Honeycomb handles incidents, chaos engineering, and the engineering feedback loop for reliability with social practices and architectural design. [...]
TIMECODES
00:00 Intro
02:18 Our confidence recipe
02:56 Measuring reliability
06:28 How to stay within SLO
09:23 Validating our expectations
13:44 Experimenting in prod
19:19 Not every experiment succeeds
26:46 Fast & reliable: Pick both!
29:05 Outro
29:36 Q&A
Download slides and read the full abstract here:
RECOMMENDED BOOKS
Charity Majors, Liz Fong-Jones & George Miranda • Observability Engineering •
Kelly Shortridge & Aaron Rinehart • Security Chaos Engineering •
Nora Jones & Casey Rosenthal • Chaos Engineering •
Mikolaj Pawlikowski • Chaos Engineering •
Russ Miles • Learning Chaos Engineering •
#SLO #Observability #ServiceLevelObjective #SRE #ChaosEngineering #Reliability
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