Help Desk Training - Answering the Phone - Episode 1

Help Desk Training Episode Number 1 - Answering the Phone. Proper phone etiquette and how help desk is the number one stepping stone to any I.T. Professionals career. If you don’t think the help desk position is the right career move for again. Stay tuned for Episode number 2(whenever we decide to release that) where we discuss more values and training tips of help desk. The equipment used in this video is as follows(Affiliate links below) Sony a7(Main Camera): Google Pixel(Side Camera): Zoom H1 Digital Recorder: Giant Squid Microphone: Flexispot 47“ Sit Stand Desk: ------------ For Frequently Asked Questions please see this playlist: Thank you for visiting my YouTube channel. Facebook: