How to speak effectively over the phone? - English lesson - Telephone skills

How to Effectively Communicate over the Phone? Effective communications over the phone require clarity of speech, knowing what you want to convey, and a willingness to engage with someone using good listening skills and prompts. This article provides some of the basics required to effectively communicate during a phone call. the phone specifying who you are. It can be disorienting for a caller when they don’t know with whom they’re speaking. Try to have a bright, happy voice when