McDonald’s executive apologises over foreign objects, including a human tooth, found in food

(7 Jan 2015) McDonald’s Corp. officials in Japan bowed deeply on Wednesday to apologise for a human tooth, plastic pieces and other objects found in the burger chain’s food. In the recent cases, a child’s mouth was injured by a piece of plastic in an ice cream sundae in December. The fragment had fallen into the dispenser while being assembled, according to McDonald’s. In another case, a customer who bought a Big Mac set in August last year found a tooth in the fries. McDonald’s said none of its employees at the outlet or its suppliers had lost a tooth, and there were no signs the tooth had been fried. It was still investigating how the tooth and plastic got in the food. Senior executive Takehiko Aoki denied such cases highlighted an overall quality-control problem and called them “isolated“ cases. He acknowledged there were other cases, including metal in a pancake and plastic in a McMuffin, but declined to give a tally of the incidents. He said it was possible that outsiders had planted the tooth and other items. In two other cases, pieces of plastic were found in the Chicken McNuggets, delivered from a plant in Thailand. One was blue, and so it could have fallen in during production, but the other was clear, a type not used at McDonald’s, officials said. McDonald’s is popular in Japan, running more than 3,000 restaurants. Find out more about AP Archive: Twitter: Facebook: ​​ Instagram: You can license this story through AP Archive: