The Hidden Costs Of Amazon Shipping And Returns

Buying and returning on Amazon may seem extremely easy, but that simplicity comes at a cost. Amazon has more than 115,000 drivers working under independent small businesses - Delivery Service Partners, or DSPs - who deliver Prime packages to doorsteps with one-day shipping. This is a large part of how Amazon delivers packages so quickly. CNBC talked to current and former Amazon DSP drivers about the pressures of the job. From urinating in bottles to running stop signs, routes that lead drivers to run across traffic, dog bites and cameras recording inside vans at all times - some of the 115,000 DSP drivers have voiced big concerns. But once you receive your Amazon order, if there’s any reason you are on happy, more than likely it can be returned. Sending back an online order has never been easier. It’s often free for the customer, with some retailers even allowing customers to keep the item while offering a full refund. Amazon returns can be dropped off at Kohl’s, UPS or Whole Foods without b