Kia Soul Steering Defect: Part 1

In Part 1 I show where steering problem is coming from and explain why Kia is not interested in investigating a steering problem in a 2 year old car with (36,350mi). In Part 2 I show where the defect is inside the steering rack. In Part 3 I show how I fixed the defect. I am posting these in Youtube to help other Kia users who may be in the same situation.