BUSINESS CALL. POOR TELEPHONE CONNECTIONS. SITUATION 1

Let’s learn how to have a business conversation on the telephone in English! RECEPTIONIST: Good morning! How may I help you? MR. DARSY: Hello! Could I speak to Mr. Big please? RECEPTIONIST: Mr. Big? There’s no one by the name Mr. Big. What number are you calling? MR. DARSY: Is this 5 5 5 3 6 1 5? RECEPTIONIST: No, it isn’t. You dialed the wrong number. MR. DARSY: Oh, I’m sorry. SECRETARY: Good morning. «Oil Well Office». May I help you? MR. DARSY: Hello. I would like to talk to Mr. Big from the reservoir engineering department please. Could you connect me with him, extension 5 1 0 please? SECRETARY: May I ask you who is calling? MR. DARSY: My name is Mr Darsy. I’m calling from an research center. SECRETARY: Thank you Mr Darsy. Hold on please. Let me check if Mr Big is in his office. MR. DARSY: Sure SECRETARY: I’m sorry, Mr. Big is on another line right now. Would you like to hold? MR. DARSY: I’m calling long distance. I will tr