Navigating Managed Services in a World of Tech | Ep. 40

In this week’s episode of WHAT THE TECH, we discuss the challenges and drawbacks of managed services in the tech world. Explore real-life examples and expert insights into the impact of outsourcing IT functions. Thanks for joining us today! Host: Troy Vermillion - Host @troy-vermillion Guest: Steven Faust - Co-Host @troy-vermillion 𝟱𝟬 𝗙𝗿𝗲𝗲 𝗔𝗜 𝗣𝗿𝗼𝗺𝗽𝘁𝘀 𝘁𝗼 𝗕𝗼𝗼𝘀𝘁 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝘃𝗶𝘁𝘆 𝗮𝗻𝗱 𝗦𝗮𝗹𝗲𝘀: ⏱️⏱️VIDEO CHAPTERS⏱️⏱️ 0:00 Intro 13:19 Firms hesitant to give external companies control 17:12 Cisco obstructs API access, hiding network issues 21:57 Assess IT stack, a mix of on-premise and cloud 27:19 Outsourcing to manage overwhelming IT message influx 34:01 Prioritize workload and outsource non-core tasks 41:44 Managed service providers face challenges with prioritizing issues 46:27 Poor communication leads to critical system outages 51:52 Integrating great tools with effective AI technology 53:17 Relying on tools alone won’t solve IT mishaps 58:40 Managed services offer diverse expertise and support My Equipment: 🎙️𝗦𝗵𝘂𝗿𝗲 𝗠𝗩𝟳 𝗨𝗦𝗕 𝗠𝗶𝗰𝗿𝗼𝗽𝗵𝗼𝗻𝗲: 💡𝗡𝗘𝗘𝗪𝗘𝗥 𝟳𝟬𝟬𝗪 𝗘𝗾𝘂𝗶𝘃𝗮𝗹𝗲𝗻𝘁 𝗦𝗼𝗳𝘁𝗯𝗼𝘅 𝗟𝗶𝗴𝗵𝘁𝗶𝗻𝗴 𝗞𝗶𝘁: 🦾 𝙄𝙓𝙏𝙀𝘾𝙃 𝘽𝙤𝙤𝙢 𝘼𝙧𝙢: 🎥 𝗟𝗼𝗴𝗶𝘁𝗲𝗰𝗵 𝗕𝗥𝗜𝗢 𝗨𝗛𝗗 𝟰𝗞 𝗪𝗲𝗯𝗰𝗮𝗺: 🔌𝗷𝟱𝗰𝗿𝗲𝗮𝘁𝗲 𝟳-𝗣𝗼𝗿𝘁 𝗣𝗼𝘄𝗲𝗿𝗲𝗱 𝗨𝗦𝗕 𝟯.𝟬 𝗗𝗮𝘁𝗮 𝗛𝘂𝗯: My Platforms: 🎥 Recording: 𝗥𝗶𝘃𝗲𝗿𝘀𝗶𝗱𝗲.𝗳𝗺 - 🌐 Video Creation and SEO: 𝗩𝗶𝗱𝗜𝗤 - 🎙️ Podcast Platform: 𝗕𝘂𝘇𝘇𝘀𝗽𝗿𝗼𝘂𝘁 - ---------------------------- And if you’re a business leader in technology and are interested in being on the show, please meander below and email me. 𝗔𝗯𝗼𝘂𝘁 𝗧𝗿𝗼𝘆 -- Hi, I explore how digital transformation is changing the business landscape; discussing the many strategies organizations are using to proactively improve their organizations and people operations. 𝗜𝘀 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗹𝗼𝗼𝗸𝗶𝗻𝗴 𝗳𝗼𝗿 𝘄𝗮𝘆𝘀 𝘁𝗼 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗲 𝗽𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝘀, 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝗲𝗺𝗽𝗹𝗼𝘆𝗲𝗲 𝘀𝗮𝘁𝗶𝘀𝗳𝗮𝗰𝘁𝗶𝗼𝗻, 𝗶𝗺𝗽𝗿𝗼𝘃𝗲 𝘆𝗼𝘂𝗿 𝗯𝗼𝘁𝘁𝗼𝗺 𝗹𝗶𝗻𝗲, 𝗮𝗻𝗱 𝗲𝘅𝗽𝗼𝘀𝗲 𝗵𝗶𝗱𝗱𝗲𝗻 𝗮𝗿𝗲𝗮𝘀 𝗼𝗳 𝗽𝗿𝗼𝗳𝗶𝘁? I can help! Ask me about your complimentary business review, and contact me below. ↓ Email: troy@ Newsletter: #ManagedServices #TechPodcast #ITSupport #CloudServices #Outsourcing #TechChallenges #ITSecurity #DataManagement #BusinessTech #TechInsights #Cybersecurity #AIinTech #ITInfrastructure #ServiceProviders #TechTrends