English for Travel and Tourism — Hotel Check-in

TRANSCRIPT Receptionist: Good afternoon. Welcome to the Westcliff Hotel. How may I help you? Guest: I have a reservation for today. It’s under the name of Langham. Receptionist: Can you please spell that for me, sir? Guest: Of course. It’s L-A-N-G-H-A-M. Receptionist: Ah yes, Mr. Langham. We’ve reserved a double room for you with a sea view for two nights. Is that correct? Guest: Yes, that’s right. Receptionist: Here’s your key. You are in Room 237 on the second floor. You can take the lift or the stairs ov