How To Increase Customer Base I OYO Rooms Case Study I Breakfast With EAE I

In this video, you will meet India’s youngest billionaire, Mr. Ritesh Agarwal, founder and CEO, OYO Rooms. He started this venture when he was very young and the company already has a valuation of more than $10 billion. Last year in the financial year ending 2020, the revenue was Rs. 15,000 crores. He has lakhs of hotel rooms and has partnered with a number of people with hotels in more than 80 countries. Valuation – $ 10 billion FY 2020 revenue – Rs 15,000 crores Millions of rooms Partners Hotels in 80 countries Good market reach Mr. Ritesh Agarwal is a Professor at Bada Business and in this chapter, he gives insights on how to grow from one customer to many customers. Let us learn key strategies from him on how he took OYO Rooms from one hotel to hotel rooms in more than 80 countries around the world. This is what he has to say: “When we started our business with just one hotel, the burning question in front of us was: