Cisco Новаторы: Интерактивный Service Request Viewer (iSRV))

The team behind the Interactive Service Request Viewer (iSRV) - a technology that makes the jobs of Cisco engineers faster and easier - talks about how Cisco’s culture of innovation makes it possible to develop and create smart solutions to better meet the needs of customers. Full Transcript: I’m Steve Ricossa, I work in the product quality assurance team, and we focus on the customer experience, getting an eye on what the customers are feeling about Cisco products in general. My name is Ken Pat