CX Day 2021: A Conversation with CX Professionals in Europe

What are some successes European CX pros achieved this year? What are they excited about in the year ahead? And what makes a great CX team? Kick-off CX Day 2021 with CXPA’s Gabe Smith, CCXP, as he welcomes Olga Guseva, CCXP, Gregorio Uglioni, CCXP, Spiros Milonas, CCXP, Tabitha Dunn, CCXP and Jeff Sheehan as they tackle these topics and more.​​​​​