Tenor Rebec

I have mixed experiences with the Early Music Shop. Now I have this tenor Rebec, which I bought as new, but obvious it is not quite so new. Perhaps a showroom model. I also had to work on the bridge myself and it is not good yet. There is very little information about how you have to tune this particular instrument etc. When I ordered it, everything was not so clear about the delivery etc. So my conclusion is I still like the Early Music shop, but they could be a little bit more at my service after all.