RBC agent pushes unnecessary chequing account on customer, comments on his accent

A Royal Bank customer says he was pressured into signing up for a chequing account he didn’t need. His experience mirrors the findings of a report on the big six banks, years in the making, after Go Public exposed high-pressure environments leading to inappropriate sales. To read more: »»» Subscribe to CBC News to watch more videos: Connect with CBC News Online: For breaking news, video, audio and in-depth coverage: Find CBC News on Facebook: Follow CBC News on Twitter: For breaking news on Twitter: Follow CBC News on Instagram: Subscribe to CBC News on Snapchat: Download the CBC News app for iOS: Download the CBC News app for Android: »»»»»»»»»»»»»»»»»» For more than 75 years, CBC News has been the source Canadians turn